The Scrappy Leader Podcast: Lindsay Phillips

Starting as a receptionist during the 2007 recession, Lindsay Phillips never imagined she’d one day co-found SkyPhi Studios, a consulting firm that prioritizes people first. In this episode, Lindsay shares her journey of resilience, leadership, and building a business that thrives on flexibility, trust, and mentorship.

From Receptionist to COO: A Nonlinear Path to Leadership

Lindsay’s career trajectory wasn’t a straight shot to the top—it was a winding road of learning, adapting, and proving that leadership isn’t about titles but about action. She worked her way up, gaining firsthand experience in operations and management, which eventually led to co-founding SkyPhi Studios.

Her experience during the 2007 recession shaped her perspective on leadership and business: people are the foundation of success. This belief became the driving force behind SkyPhi Studios' human-centric consulting model.

Creating a Business with Flexibility and Trust

SkyPhi Studios is more than a consulting firm—it’s a community. Lindsay and her co-founder designed a company that values team members’ well-being as much as client success. Instead of rigid structures, they embrace flexibility, allowing their team to work in ways that best support their lives.

One key innovation is their “roster” model, a pool of skilled contractors who can step in as needed. This approach ensures the right expertise is available for every project while allowing team members to maintain work-life balance.

The Power of Mentorship and Clear Roles

Lindsay attributes much of her success to strong mentorship and learning how to delegate and trust her team. She emphasizes the importance of defining clear roles to ensure everyone knows their purpose within the organization. By creating this structure, SkyPhi Studios fosters a work environment that is both collaborative and empowering.

Giving Back: A Company That Cares

Beyond consulting, SkyPhi Studios is deeply invested in its community. One of the most heartwarming initiatives Lindsay shares is their holiday efforts to support foster youth, demonstrating that business success is about more than profit—it’s about making a positive impact.

Advice for Entrepreneurs

For those looking to start their own businesses, Lindsay’s advice is simple yet profound:

• Find a strong, balanced partner—someone who complements your strengths and weaknesses.
• Build a supportive team—no one succeeds alone.
• Stay flexible and trust the process—success doesn’t come from rigidity but from adapting to change.

Lindsay’s journey is a testament to creating a business that works for people, not the other way around. Whether you're leading a team or starting your own venture, her insights offer a roadmap to building something meaningful and sustainable.

Get in touch:

• LinkedIn: (5) Lindsay Phillips, PMP | LinkedIn
• Website: SkyPhi Studios

🎧 Listen to the full episode to hear more about Lindsay’s journey and how SkyPhi Studios is redefining consulting.